Last updated: May 25, 2026
This Privacy Policy explains how Mars Softech ("we", "us", or "our") collects, uses, shares, and protects information when you visit our website, contact us, request an audit, discuss a project, or use our software development, automation, website, and digital growth services.
Information We Collect
We may collect the following types of information:
- Contact details such as your name, email address, phone number, company name, and location.
- Project information you choose to share, including requirements, website URLs, business needs, budgets, timelines, documents, messages, and technical context.
- Communication records from email, forms, calls, WhatsApp, scheduling tools, or other channels you use to contact us.
- Website usage information such as pages visited, device type, browser type, referring pages, approximate location, and analytics events.
- Billing or business information needed to prepare proposals, invoices, statements of work, and project records.
How We Use Information
We use information for legitimate business purposes, including to:
- Respond to enquiries and provide consultations, audits, proposals, and support.
- Plan, deliver, manage, improve, and document software, automation, website, and marketing projects.
- Communicate about project scope, timelines, approvals, invoices, service updates, and related business matters.
- Improve our website, services, content, user experience, security, and lead handling process.
- Send relevant business communications where permitted, with an option to opt out where required.
- Comply with legal, tax, accounting, contractual, fraud prevention, and security obligations.
Cookies and Analytics
Our website may use cookies, analytics tools, tags, and similar technologies to understand website performance, traffic sources, page usage, and enquiry activity. You can control cookies through your browser settings. Some website features may not work as expected if cookies are disabled.
How We Share Information
We do not sell personal information. We may share information only when reasonably needed for our business operations, including with:
- Service providers that help with hosting, forms, email, analytics, CRM, scheduling, payments, communication, development, security, or project delivery.
- Contractors, consultants, or technical partners who help deliver agreed services and are expected to handle information responsibly.
- Legal, tax, accounting, compliance, or government authorities where required by law or necessary to protect rights, safety, and legitimate interests.
- Another business if we are involved in a merger, acquisition, restructuring, or transfer of business assets.
Client Data and Project Materials
If you provide access to websites, systems, databases, accounts, code, credentials, customer records, or confidential business materials, we use that access only for the agreed project or support purpose. You should avoid sending unnecessary sensitive information unless it is required for the work and appropriate safeguards have been agreed.
Data Security
We use reasonable administrative, technical, and organizational measures to protect information against unauthorized access, misuse, loss, alteration, or disclosure. No website, network, email, or storage system can be guaranteed to be completely secure, so you share information with that understanding.
Data Retention
We keep information only for as long as reasonably necessary for the purposes described in this policy, including project delivery, support, record keeping, dispute resolution, legal compliance, tax, accounting, and legitimate business needs. Retention periods may vary based on the type of information and the context in which it was collected.
Your Choices and Rights
Depending on your location and applicable law, you may have rights to access, correct, update, delete, restrict, or object to certain uses of your personal information. You may also ask us to stop sending non-essential marketing communications. To make a request, contact us using the details below.
International Processing
We may process and store information in India or other countries where we, our clients, or our service providers operate. Data protection laws may differ from those in your location, but we aim to handle information responsibly and in line with this policy.
Third-Party Links and Services
Our website may link to third-party websites, platforms, tools, or services. Their privacy practices are controlled by their own policies, and we are not responsible for their content, security, or data handling.
Children's Privacy
Our website and services are intended for businesses and professional users. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can review and delete it where appropriate.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Your continued use of the website or services after changes are posted means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, contact us at [email protected].